Terms and conditions for Royal Oasis
Welcome to Royal Oasis, the premier casino hotel destination for luxurious accommodations and top-notch gaming experiences. Before checking in and enjoying all that our hotel has to offer, please take a moment to review our terms and conditions.
1. Check-In and Check-Out:
1.1. Check-in time is 3:00 PM and check-out time is 11:00 AM.
1.2. Early check-in or late check-out may be available upon request and subject to availability. Additional fees may apply.
1.3. Guests must present a valid photo ID and credit card at check-in.
2. Age Requirement:
2.1. Guests must be 21 years of age or older to check-in and stay at Royal Oasis.
2.2. Minors under the age of 21 must be accompanied by an adult at all times on the property.
3. Reservations:
3.1. Reservations must be made in the name of the primary guest staying at the hotel.
3.2. Payment in full is required at the time of booking.
3.3. Cancellations must be made at least 48 hours prior to the scheduled arrival time to avoid penalties.
4. Room Rates and Fees:
4.1. Room rates are based on double occupancy. Additional guests may incur extra charges.
4.2. Resort fees and taxes will be added to the total cost of the reservation.
4.3. Incidentals and damages incurred during the stay will be charged to the guest’s credit card.
5. Smoking Policy:
5.1. Royal Oasis is a completely non-smoking property. Smoking is prohibited in all indoor areas.
5.2. Guests found smoking in non-designated areas will be subject to fines and may be asked to leave the property.
6. Pet Policy:
6.1. Royal Oasis does not allow pets on the premises, with the exception of service animals.
6.2. Guests with service animals must notify the hotel in advance and provide appropriate documentation.
7. Gaming:
7.1. The casino at Royal Oasis is open 24 hours a day, 7 days a week.
7.2. Guests must abide by all gaming regulations and laws while on the casino floor.
7.3. The hotel is not responsible for any losses incurred while gaming.
8. Amenities and Services:
8.1. Royal Oasis offers a variety of amenities and services, including restaurants, bars, spa, swimming pool, and fitness center.
8.2. Some amenities may require an additional fee. Please inquire at the front desk for more information.
9. Conduct:
9.1. Guests are expected to conduct themselves in a respectful manner at all times.
9.2. Loud or disruptive behavior will not be tolerated and may lead to eviction from the hotel without refund.
10. Liability:
10.1. Royal Oasis is not liable for any loss, damage, or injury to guests or their property during their stay.
10.2. Guests are encouraged to secure their valuables and use the hotel safe deposit box for storing important items.
11. Privacy Policy:
11.1. Royal Oasis respects the privacy of all guests and will not disclose personal information to third parties without consent.
11.2. Guests may opt to receive promotional materials and updates from the hotel by providing consent at check-in.
12. Changes to Terms and Conditions:
12.1. Royal Oasis reserves the right to make changes to these terms and conditions at any time without prior notice.
12.2. Guests are encouraged to review the terms periodically for any updates or modifications.
We hope you have a pleasant stay at Royal Oasis and enjoy all that our hotel has to offer. If you have any questions or concerns, please do not hesitate to contact our front desk staff for assistance. Thank you for choosing Royal Oasis as your casino hotel destination.